Have you ever talked to a consultant about a business challenge you were facing and the consultant did all the talking? It’s happened to me and it made me wonder how good their recommendations were going to be if they didn’t know anything about my business. Before we start developing recommendations on what you need to do to improve results or relationships within your organization, no matter how practical and down to earth they may be, we first need to understand what you are in the business of doing. Some of the questions we will ask include:
What is the mission and value proposition of your business?
How do you make money?
Who are your customers and what is important to them?
Do you have a solid business planning process?
What are some of the obstacles your business faces?